Téa ([info]colorfilter) wrote,
@ 2005-09-20 04:43:00
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Entry tags:!journal:fyi

A Need to Explain...
You know, somewhere at the back of my mind, I had a feeling that I'd get criticized for taking donations here- probably because I really do feel bad about having to do it. But I guess to suspect that people are not liking it versus actually receiving proof of it in an accusing manner are two very different things.

Earlier today, I received my very first "hostile" email about this journal and it's been eating at my brain since. Originally, I was only going to post this at my personal LJ and just air out my thoughts over there, because I didn't feel comfortable about sharing it here. But then I started thinking, "What if many of you feel the same way as what that person said to me in the email?" The thought really did not sit well with me as it's one thing that I definitely do not want to have happen.

The following isn't about me justifying myself or me asking for sympathy, etc. It's me trying to clear up some things and me needing to do this because I don't think I can peacefully continue on with this graphics journal until I've at least spoken up for my side of the story. Under the cut, you will find an excerpt of the email I got. It's relatively short but a fair warning for my comments because they're long. I'm sorry about that, but the whole thing saddens me greatly and I just want to get it all out in the open for once and all.


The email as copied and pasted:
why don't u just use mega upload if ur so worried about bandwidth? they're free. i'm sorry but i think ur exagerating about the money u need run this site. they're just textures u cut from pictures so what's the big deal??? i don't i'm looking at ur textures and they're downloaded 200-300 times and the sizes are not SO BIG so u don't even need THAT MUCH bandwidth. $220/yr is stupid. ur either lying or ur just trying to get people to give u money. i'm sorry if ur offended but that's what i think. everyone makes graphics at lj and trying to get ppl to pay just to see ur bases is just low. u know that's ur most popular textures so I'M not falling for ur beit. i don't even need to credit because u don't own the pictures anyway so why shld i PAY you? u shld stop doing this before u lose all ur friends cos u just lost me.
--------------

Perhaps some of you may be agreeing with what this person wrote. I don't know and I'm not sure what to think. I realize that since this journal is purely a graphics one, most of you don't really know me at all. I generally don't know much people at LJ either so maybe all you guys have to base on me are the posts I make here. It makes me wonder if I've come across as an obnoxious graphic maker who's out for your money? Or have I come off as someone who's so arrogant I'm giving off the message that everyone needs to pay me- and even lying to get money? Truly, the idea makes me quite sad.

There are certain things that I must say in response to the email first. Before I continue, if some of you are confused about what's going on...you can read the short donations post I made about a month ago. That was when I first started taking donations.

---My Response In Regards to the Email's Message---

** First of all, I must clarify that my textures are not "cut from pictures"- I made them, often from scratch and they take a lot of time. I put a lot of effort into them. I don't take pictures and crop them, then go voila...textures for you all!! And news flash, because I did make them...they ARE mine.

** I never said that $220 was solely for the bandwidth/space used at this journal. I said that I use a significant chunk of bandwidth here that's from the server I'm paying for. And I feel compelled to add that while I may be receiving roughly 100-300 comments for my textures, that's nowhere near an accurate representation of the actual number of people downloading them. My server has detailed stats on how much traffic I'm getting and how many times a file of mine has been downloaded...and I'll say now that any given set of my textures have been downloaded thousands of times the last time I checked, and the count continues to add on every single day. The texture bases set I put up last week was downloaded over 1000 times just within the first 24hrs that I've put it up. Add up how many sets I've put up so far (and will continue to put up) in addition to my icons and general journal traffic, then do the math and tell me if it's a small amount of bandwidth we're talking about.

I'm not saying all this to "show off" about how many people have downloaded my stuff. It's not what this is about at all and besides, I'm positively convinced that this amount probably can't even compare to some great graphic makers out there who offer stuff. You know, I've never once complained about putting stuff up for download even knowing how much bandwidth load I'd be adding on to my server. I've never held back from uploading something because of it either. Nor have I ever considered using mega upload because frankly, I find them really not user friendly for downloaders and I would rather not go that route. So it really gets to me to hear that someone thinks my bandwidth is a small matter because they've assumed that they're being downloaded only this or that much...and then accuse me of lying about it to get money.

I'm not doing the donations thing so that I can cheat money off of you guys. I'm not doing it to get rich- do you see me making anyone pay or even set an amount you need to pay, etc? If you know me at all, you will know that I really hate the feeling of taking money from people. This was the main reason that I even started to offer "exclusive downloads" for those select few who have been so kind as to donate. I was SO in awe and shock that someone actually donated...and then I felt terrible because I felt like I NEEDED to thank them somehow for their generosity regardless of how much they have donated. And that's when I came up with the idea to offer them something special as my way of saying thanks. It was the only thing I could think of to do. Mind you, the idea came AFTER someone had donated- it was not a scheme I had in my head to make people give me money.

I'm certainly not doing the "exclusive downloads" in order to cut people off from my graphics so that they will "take the bait" and donate. Most of my graphics are being offered to the public and will continue to be done that way. I've only chosen a select few types of things to give my special donaters like large textures, special requests, texture bases (from now on), and a few extra things. These are the type of things that take me longer than usual to make- hence the best way I could show my genuine appreciation. It's not because they're "my most popular resources" or some silly thing. Hell, I've never even offered large textures to the public before.

Seriously, I would never just stop making graphics because of no donations or some such thing. Truthfully, I've had friends who asked me why I don't charge people for stuff I make over here because making graphics had always been my profession. For those of you who don't know- I was a full-time designer by profession and it's how I made a living. Now because of some circumstances, I've taken up another full-time job and have become a freelance designer to take on side projects. I'm not rich...but rather, I've been really broke for the past two years. I'm left to support a family of 3 on my own, and I started making graphics and resources online not to earn money, but to escape the stress of my RL. I would continue to make them because I enjoy it a lot and it gives me so much gratification seeing how it's being used and loved by others. I'm really not joking when I say keeping this journal helps me stay sane a lot of times. And for all that, I would never charge you guys for my general graphics.

I really hate that I've arrived at a point like this where I felt the need to make such a long post about something that shouldn't be a big deal. It's just one email, I told myself- and I'm probably sounding like I'm being way dramatic over this. But I've never taken well to being accused of something that goes against my personal values. I'm sorry that this post was really long-winded- I'd be surprised if anyone has read this far. -_-; I just really needed to get this out and in a way, I feel better now having given my side of things. I'm aware that there are people unfriending me every day along with others who have newly friended me. I don't know the reasons why I'm being unfriended- perhaps you just dislike me, my graphics, the stuff I throw over here, or maybe you're like the person who emailed me about me taking donations. If you want to, feel free to voice your opinions. I'm expecting that I'd probably get a lot of negative comments over this post, but I realize that I can't please everyone.

But that said, I don't want all you wonderful people to think I'm aiming this post at you. I've always considered myself really lucky to have you lovely people friending this place and leaving me so many encouraging comments. Many of you have been with me right from the start and I remember all your names, comments, etc. I truly love you guys for always being so supportive- it's a huge motivation for me as I've so often said before. I made this post also because I didn't want you guys to think I've turned money hungry or some such thing. And really, thank you SO much for being so great. Even with a bad email, I'd like to think that I've still got some of the best support in the LJ graphics world.

[/ends long post and goes to sleep because it's almost 5am here and I have to work in a few hours]




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[info]mcjo
2005-09-19 01:54 pm UTC (link)
*sticks two fingers up to the twatty mailer*
if you want to chage for your work, then you're quite entitled to.
end of.

(Reply to this)


[info]my_wonderful
2005-09-19 01:55 pm UTC (link)
personally, i think your work is great and i think that if people can see that and are willing to donate I don't see why that would be wrong.

(Reply to this)


[info]ketene
2005-09-19 01:56 pm UTC (link)
Darling, the number one sign that you shouldn't take that shit seriously is the way the email is written. If that person can't be bothered to brush up their English a little they're not worth listening to.


Some people just don't understand. Don't worry about it.

(Reply to this) (Thread)


[info]alluringheart
2005-09-19 03:33 pm UTC (link)
i totally understand.
it's probably a 14 year old who has nothing better to do then start trouble, and actually make someone feel BAD about feeling bad. how does that make sense!

Hun, be honest with yourself, and with your faithful members, that's all you need to accomplish. Trust me, I dont think you're a liar or a cheater, and I guaruntee noone else here does, and if they did, they probably shouldn't associate themseves with something they dont agree with (which is their opinion and their entitlement), but little kids aren't that smart to detatch themselves from someone they dont like...

(Reply to this) (Parent)

(no subject) - [info]themoonspell, 2005-09-20 02:51 am UTC
(no subject) - [info]birdykins, 2005-09-21 07:44 am UTC

[info]selphish
2005-09-19 01:57 pm UTC (link)
Your graphics, you do what you want.

*comforthugs*

(Reply to this)


[info]caricature
2005-09-19 02:00 pm UTC (link)
*snuggles*

(Reply to this)


[info]___alwaysyours
2005-09-19 02:01 pm UTC (link)
I really do not think that you asking for donations is a bad cause at all. I think that it is very logical, and a donation is just that - a donation. A donation is a tribute from the kindness of a persons' heart, not a required fee.

I am really sorry to hear that your current life isn't going that well, but please remember that there are so many people who enjoy seeing your posts here, and using your textures. In my opinion, I think that the person who sent you the e-mail is just an instigator, and/or jealous of your wonderful work. Please don't let him/her get you down - No one should make you feel inferior about something that you do out of love of labor/graphic making.

I hope that you feel better. :(

(Reply to this)


[info]poofusgirl
2005-09-19 02:02 pm UTC (link)
I think you have a right to ask for donations since you put so much time and effort into making textures and whatnot, plus because of the bandwidth. And as you said it's a donation. You're not holding a gun to our heads for the money. The main thing I was thinking while reading the person's email was "my god, they cannot spell for shit. why would anyone take them seriously". My cousin spells better and she's 8.

(Reply to this)


[info]islandgirlsj
2005-09-19 02:03 pm UTC (link)
Well, first of all, I don't feel you should need to justify ANYTHING you do, secondly, the person who wrote that is an idiot who can not even take the time to SPELL out their words, which irritates me to no end, and finally, if they are not PAYING for your extras, don't feel they are that special, then they have no right to be concerned about how much you pay for your hosting, much less be concerned at all because I'm sure they are not paying for it.... so just blow off this rude person, and don't worry about it Hun.
You are not making anyone pay for anything they don't want to.
Please don't feel the need to explain or justify it to anyone.

(Reply to this)


[info]starlightstar
2005-09-19 02:06 pm UTC (link)
I don't think that person was right. I don't think that way about you at all. I appreciate all the textures that you have available. I love them and I use them kinda a lot. I think its great what your doing here and you souldn't let that stupid hate mail stop you. Everyone has haters and that was just your first one so don't worry about it okay. *hugs*

(Reply to this)


[info]donotspoilmyday
2005-09-19 02:06 pm UTC (link)
You know, it's not like you were forcing people to donate. I don't see anything wrong about it.

(Reply to this)


[info]hirenkoi
2005-09-19 02:10 pm UTC (link)
You aren´t doing nothing wrong! First of all, because it´s your work (and a wonderful work!) and you are free to do what you want with it. Second because asking for donations is totally normal. You´re not even imposing, ppl donate only if they want to! It´s ridiculous to flame someone because of this. If I´d an international credit card or a Pay Pal account I would donate too. ^^
Don´t be sad with it... everybody who owns sites like yours have trouble with selfish ppl sonner ou later. Just ignore then and just continue your great work, ok? ^^

(Reply to this)


[info]jubilli
2005-09-19 02:10 pm UTC (link)
I would not be concerned so much by what this person has emailed to you. I read the snippet above and it's ridiculous... they used 'netspeak' and didn't even capitalize.

Besides, I know that everyone needs money. I haven't donated, but I can understand the need to ask for donations, especially regarding hosting and bandwidth. You have very popular graphics, so it's a given that they'll be downloaded a lot.

They are your graphics and your work and you can do whatever you want with them, like [info]selphish said. You could put them on a web server and password protect behind seven pages of password boxes and then have the final page say that the graphics we're looking for are buried in a laptop, which is in a water-proof safe in the ocean off the coast of New Zealand and it will cost $300 to get them, plus personal expenses. But you don't. You offer them to the web, ever so kindly.

Unless you get like 10 more of those emails (and they were written in proper English), I would just ignore this one. Hope this helps! :)

(Reply to this)


[info]twisted_ink
2005-09-19 02:21 pm UTC (link)
I don't feel that way! I love your stuff, and If i had a way to donate I would. I know how much bandwidth can be, and I think it IS fair to those that donate to get something extra. :)

(Reply to this) (Thread)


[info]twisted_ink
2005-09-19 02:23 pm UTC (link)
ps. <33 It's not like you are saying, "donate, or you get nothing but the crappy shit."

(Reply to this) (Parent)


[info]asosiale_ida
2005-09-19 02:23 pm UTC (link)
Wow. I can't really say anything else other than what has been said already. I just want to add that it's absolutely nothing but fair to offer these extra treats for people who choose to donate.
You're not forcing anyone, and it's understandable, considering your situation and how much effort you put into this. So by all means, it's totally up to you. And you are NOT a terrible person nor a liar. Keep up the good work, so many people love you and what you do.

Oh, and that person shouldn't be taken seriously at all. I really mean that. I certainly wouldn't.

(Reply to this)


[info]ohfreckle
2005-09-19 02:23 pm UTC (link)
I really can't take people serious who can't be bothered to use proper English.

You don't have to justify aynthing at all. You're putting a lot of time and effort in your graphics. I think, if people donate they don't do it only to help with bandwith costs, but because they want to give a bit back for the wonderful things you share. Don't let somebody who doesn't even see what you're doing get you down.

(Reply to this)


[info]ecatalina
2005-09-19 02:25 pm UTC (link)
Here are my thoughts. I thought you're bound to get some 'hostile' emails when you start asking for donations. It happens with websites, and just about everything else that takes up server space as well as bandwidth. This is actually almost parallel to people criticizing your website, saying you didn't do this or didn't cover that, or you should put up more images on your site.

The biggest problem I find, is that they are often quite ignorant on the subject of bandwidth and space issue. Many people look at it as...Oh, they're only 100x100 and less than 40kb each, so how much space can it eat up? And how much bandwidth can that level out to? If you think of it per icon, it's not much. But a similar analogy as if you were to ask, which is more: being given one million dollars, or one penny the first day, double that penny the next day, then double the previous day's pennies and so on for a month?

At first glance, you'd totally take the 1 million dollars. But in reality, the pennies accumulate to about 11 million dollars. It's not what you see at first glance. If you do the math, it adds up to a much larger amount than you think. These people are ill informed and therefore do not realize this. Thus, they criticize you for being so petty as to ask for donations.

As many people mentioned before, you aren't forcing anyone to do anything. Your reasons for donations are not irrational and infact perfectly normal. If people donate, they do it out of the kindness of their hearts and because they have money. If you're not tricking them into giving you money, it's not_a_problem. If you start going "if you don't donate, I won't share textures," then that may be a problem.

Furthermore, the person who wrote the email doesn't even look like s/he passed 3rd grade English. If you want someone to take you seriously, then present yourself in a serious manner. If not, then that reflects on how well you actually thought about this matter before you started bitching.

And finally, I'm a bit irritated that the person would have the nerve to speak out like this when s/he is leeching off of you. What makes her so special, that she can download your textures, then have the audicity to lash back at you for asking politely for donations if one feels like it? It completely blows my mind how someone can be so inconsiderate. Have him/her be in your shoes for one day, and then see what s/he says.

(Reply to this)


[info]askani
2005-09-19 02:32 pm UTC (link)
i wouldnt worry about that person. the post you linked to, in it, you said you wouldnt make anyone pay to see the graphics, they are still free.

anyone who wants to donate, will. and yeah, they should get some special graphics or whatever for being nice enough to donate some money to you.

the person who sent you the email isnt anyone/anything to worry about. id just forget about it. :)

(Reply to this)


[info]allpurposegirl
2005-09-19 02:32 pm UTC (link)
It did not bother me one bit that you asked. That said...look at how that email was written. No grasp of the English language at all!!! I would ignore and just chalk it up to some idiot blathering on and on. Do what you want to do. Youre the one who takes the time out of your day to do provide us with the pretty.

(Reply to this) (Thread)


[info]devilishitalian
2005-09-19 04:09 pm UTC (link)
I completely second that.

Keep doing your thing. Most people understand and appreciate it.
I know I do.

(Reply to this) (Parent)


[info]caersmane
2005-09-19 02:35 pm UTC (link)
you know, if people don't like what you're doing, why bother themselves over it? i mean, what is the point?
as someone raising two kids alone, i know what it's like to want to escape RL and do something you enjoy and to be appreciated for it in any form.
love your stuff tremendously. it does take work to create, i know this. and appreciate your generosity at sharing any of it with us.

(Reply to this)


[info]asiyakei
2005-09-19 02:35 pm UTC (link)
*hugs* Don't worry about it. Your textures are beautiful, and especially considering that you've made them from scratch, you DO deserve credit, and if icons weren't such a grey zone, in a professional setting people using your work would most likely demand payment.

And I can see what you mean about the comment thing. I just started doing brushes and using DeviantArt to post them, and while I'll get maybe 20 posts, I'll have over 500 downloads.

*will donate if she ever gets a credit card to use with Paypal. ^^;*

(Reply to this)


[info]michisan
2005-09-19 02:44 pm UTC (link)
I love your journal, icons, textures and all. Of coarse I was like "darn!" when you said that you would limit the bases to people to donate but I don't mind. You have every right to ask for donations and I would hate to see your site go away. You seem to spend a lot of time and effort into your creations so you have every right to ask for donations. :)

(Reply to this)


[info]circlifly
2005-09-19 02:45 pm UTC (link)
I don't download your textures but I think they're all remarkably beautiful.

You have every right to request donations. You aren't demanding them.

I think, as many have said, that nobody really understands that you're putting your time and effort into this. Asking for some sort of compensation is the least they can expect - and, again, it's not like you're cutting anybody off from graphics.

Don't let a mean-spirited and spiteful e-mail bring you down - you're doing what's right.

(Reply to this)


[info]jereve
2005-09-19 02:48 pm UTC (link)
they could've simply NOT donated. it's not like you made it mandatory and even if you did how would you enforce it?

hey anal retentive mailer,

go to ebay do a search for life and buy yourself one.

xoxo||cin

(Reply to this)


[info]l_angelblood
2005-09-19 02:48 pm UTC (link)
She/he might as well be bashing every other charity in NA. Really.

(Reply to this)


[info]brasaremean
2005-09-19 02:48 pm UTC (link)
wether or not you charge for you r graphics is your bussiness. and honesly i don't knwo who the n00b is but i really wish i did so i can abuse my rage a bit.
ppl seem to be having thsi sort of problems all the time lately. just ignore him/her

oh and...
u shld stop doing this before u lose all ur friends cos u just lost me.

some friend....

(Reply to this) (Thread)


[info]deepwonderment
2005-09-19 02:54 pm UTC (link)
Please tell me you were mocking that email. From what I have seen of you you are smarter than that.

(Reply to this) (Parent)(Thread)

(no subject) - [info]brasaremean, 2005-09-19 03:18 pm UTC
(no subject) - [info]deepwonderment, 2005-09-21 10:17 am UTC

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